GDPR & Privacy Policy

Summary

At Intoir Psychometrics AB (hereinafter referred to as Intoir, We, Our, or Us), we care about your privacy and want you to feel safe when using our services and when we process your data. We process personal data and other data with the utmost care and respect.

In this description, we want to inform you about how and why we process your data. Intoir's ambition is to create a communicative bridge between individuals who need to understand each other. This is done by collecting data using psychological tests and measurement instruments. This also includes you who in some way interact with us at Intoir. This can be done through any of our contact forms or by using our services. It includes all contact made with us, whether it is via social media or by telephone. In these contexts, it is about creating potential sales channels for our services. Below you will find a summary of how We protect and process your data.

When you contact us, information you provide as well as information about your device is registered. This is so that we have the opportunity to establish future contact with you - as a potential partner, customer, or supplier.

With the goal of creating a better understanding between parties, we evaluate you and your work situation using our measurement instruments. Information collected here consists of, in addition to the specific questions you answer in the instruments, your contact details, information about the device you use, and demographic information.

We will never retain your personal data longer than necessary and never longer than 24 months.

As a user, you can at any time limit or revoke access to your data.

In line with psychometric theory, our instruments are continuously evaluated. This is done through analyses at an aggregated level with aggregated data that is anonymized and never at an individual level. This is done to ensure the reliability of the measurement instruments and to further develop the instruments.

We also use this aggregated and anonymized data to seek patterns and answer questions that are related to creating better working environments and improving conditions for employees, organizations, and leaders to cope with their work.

In-Depth

1. Introduction

The integrity of our visitors and users is very important to us. To cherish and protect it is to manage the trust we have received. Through this privacy policy, we want to inform you about how we live up to the laws and regulations that are applicable to our services and products. Through clarity and transparency, we want to inform you about how we manage your data, what type of data and how the data is stored and protected, and for what purposes. We also want to inform you about your rights and how you can proceed to use them.

Below you will find an exhaustive summary to create an understanding of how we use your data.

If you have further questions, concerns, or wish to exercise your rights to your data, you are most welcome to contact us.

2. Collection of Personal Information

We collect your personal data directly from you, for example by you contacting us or by you using our services. Your personal data may also be collected from your organization or from your colleagues. We may also collect your personal data from other sources if you, for example, represent a potential customer, supplier, or partner. For example, such collection may take place through the internet or services provided by third parties.

The following types of personal information may be collected, stored, and used:

  • Information about your computer, including IP address, geographic location, type and version of browser and operating system.
  • Information about your visits to and your use of this website, including the reference source, length of visit, page views, and navigation of the website.
  • Information that you enter when you register on Intoir's website. Among other things, email address, first and last name, and employer.
  • Information that you enter to subscribe to our email messages and/or newsletters, for example, first and last name and email address.
  • Information that you enter when you use Intoir's services.
  • Information that is generated when you use Intoir's website, including when, how often, and under what circumstances you use it.
  • Information that has to do with the services you use on Intoir's website, including your name, email address, employer, and the information you fill in and/or enter.
  • Information in all forms of communication that you send to us via email or Intoir's website, including its content and metadata.
  • Any other personal information that you send to us.

If you disclose another person's personal information to us, you need to have that person's consent to their personal information being disclosed and processed in accordance with this privacy policy.

3. How We Use Your Personal Information

We at Intoir use your personal data to be able to offer you our services. Personal information sent to us via our website will be used for the purposes stated in this policy or on the relevant pages of the website. We may use your personal information for the following:

  • To administer our website and business.
  • To customize our website for you.
  • To enable you to use the services that are available on our website.
  • To deliver services purchased via our website.
  • To send account statements, invoices, and payment reminders to you and collect payments from you.
  • To send commercial communication that is not for marketing purposes.
  • To send email messages that you have specifically requested.
  • To send our newsletter via email to you if you have requested it - which you can request to cease at any time.
  • To send marketing communication to you that concerns our business or carefully selected third parties' business that we think you may be interested in via email or similar distribution, when you have specifically given consent to this. You can at any time request that this ceases.
  • To provide third parties with statistical information about our users but without this third party being able to identify an individual user from the information.
  • To handle inquiries and complaints from or about you regarding our website.
  • To keep our website secure and prevent fraud.
  • To confirm your consent to our website's terms of use.
  • To evaluate your abilities, your personality disposition, and other psychological factors that are relevant in a work context or in the context in which our services are used.
  • To provide reports and analyses based on your abilities, your personality disposition, or other relevant psychological factors.
  • Evaluate your organization's conditions and efficiency.
  • To evaluate and maintain a high quality and integrity in our services and to increase the reliability and security of our instruments.
  • To be able to offer customer support.
  • Anonymize your data for product development
  • To perform analyses to test new products.
  • To perform internal research and create statistical models based on psychological profiles in relation to relevant outcomes for the context.
  • To enable external research, for example via universities or other organizations.
  • To comply with current rules and regulations.
  • To protect Intoir's legal interests and assert Intoir's rights.
  • Perform customer satisfaction surveys with our services.
  • Other use.

If you send personal information for publication on our website or through the services we offer whose purpose is to be shared with the client, for example your employer, we will publish and otherwise use that information in accordance with the permission you give us.

Your privacy settings can be used to limit the publication of your data. Your privacy settings can be used to limit the publication of your information on our website and can be adjusted by contacting us.

We will not provide your personal information to third parties for their or any other third party's direct marketing without your explicit consent.

4. Disclosure of Personal Information

We share your data with the organization that you are employed by and that has ordered this service for you or to the organization that in other ways represents or acts for you, for example a development consultant.

We do not sell your data to any third party.

We may disclose your personal information to any of our employees, board members, insurance companies, professional advisors, agents, suppliers, or subcontractors as is reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our holding company, and all its subsidiaries) as is reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • To the extent that we are required to do so by law.
  • In connection with an ongoing or future legal proceeding.
  • To establish, exercise, or defend our legal rights.
  • To the purchaser (or prospective purchaser) of any business or assets that we are in the process (or considering) selling.
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

We will not disclose your personal information to third parties except as stated in this policy.

5. International Data Transfer

Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.

6. Storage of Your Data

This section describes our policies and procedures for data storage, which are designed to ensure that we comply with our legal obligations regarding the storage and deletion of personal information.

Personal information that we process for any purpose or purposes will not be stored longer than is necessary for that purpose or those purposes as described in this policy.

Without affecting point F-1 in this policy, we will usually delete personal data within 12 months but never longer than 24 months.

Notwithstanding other provisions of this section F, we will retain documents (including electronic documents) containing personal data:

  • To the extent that we are required to do so by law.
  • If we believe that the documents may be relevant to ongoing or future court proceedings.
  • To establish, exercise, or defend our legal rights.

7. Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all personal information you provide on our secure (password- and firewall-protected) servers.

All electronic financial transactions made through our website are protected by encryption technology.

You acknowledge that information transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).

8. Changes

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy via email.

9. Your Rights

You can contact us at any time to exercise your rights. You will find our contact details further down on this page.

By requesting it in writing, you have the right to the data that is related to you. You have a degree of control over your data. This means that you have the right to have data corrected or rectified if it is incorrect. It also means that you have some ability to limit how we use and/or process your data. You may also have the right, under certain circumstances, to have your data deleted before the storage period has expired.

Intoir is responsible for answering your request to exercise your rights within one month of your written request reaching us. Depending on the complexity of your request, we have the right to extend this time by another two months, or if we have received many such requests that are being processed at the same time. Should this happen, we will notify you within one month that this is the case and state the reasons for the delay, along with instructions on how you can take the matter further to the relevant authorities.

All information, communication, and actions performed by us are free of charge. If the action you request is considered excessive or more difficult than what can be considered reasonable, we have the right to charge you a fee to perform the action you request or refuse to perform it.

This means that you have the right to request information about how we use and process your information. You also have the right to request access to your data, free of charge, but we may charge for additional copies of the same information. Your requested data will be distributed digitally to you in a commonly used format.

You have the right to request:

  • Access to your personal data. This means that you have the right to request information about our use of the data you have provided to us. It also means that you have the right to access your data that you have provided to us. For repeated such requests, we may charge a reasonable administrative fee. If your request is in a digital format, we will distribute your data in a commonly used digital format to you.
  • Transfer of your data. You have the right to receive your data in a structured and commonly used format that is machine-readable so that you can transfer it to another processor if the previous processing of your data has been done with your consent or through our commitment to you as set out in an agreement. If it is technically possible, you can also ask for your data to be transferred directly to another processor from us.
  • You have the right to human contact with us regarding our business, either to express your perspective or to receive explanations for any statement from us and to receive a possible new assessment of such a decision.
  • Either at your request or on our own initiative, we will correct, anonymize, or supplement your personal data if we notice that the data is incorrect, incomplete, or misleading. You also have the right to supplement your data with additional information if any information is missing.
  • You have the right to ask us to delete your data, and we are obliged to do so if the data is no longer necessary for the purposes for which it was collected. We use your personal data with your permission. If you withdraw your consent or object and if there is no legal basis to continue processing your data, we will delete it in line with current legal regulations. If there are compelling reasons why we need to keep your data, for example, to defend Intoir's legal rights, we will keep your data but only use it for the legally justified and reasonable reason why we cannot delete it.
  • You have the right to limit how we process your data if you have requested to have your data corrected, while we check that your data is correct, if processing your data is not lawful, if Intoir is no longer in need of processing your data but you wish us to keep it for other reasons, or if you object to how we process your data but during the time we are evaluating whether our valid reasons have a stronger claim than your private rights.
  • You have the right to object to our legitimate processing of your data. We will then only continue to process your data if we have compelling and legitimate reasons for that processing of your data that constitute stronger reasons than your interests, your rights, or your freedom, or if such processing of your data constitutes a prerequisite for a legal defense or legal claims.
  • You always have the right to withdraw your consent to our use of your data by contacting us.
  • You have the right to submit complaints regarding our use of your data to the authority that operates in Sweden, which is Datainspektionen. You can find more information about this on their website: https://www.datainspektionen.se

10. How We Protect Your Personal Information

You should always feel safe with us and our handling of your data. We protect your data from unauthorized use. This is done through implemented appropriate security measures.

Should we be exposed to a security risk that could affect you, we will contact you and inform you about this and how we will handle it and what you can do to reduce your exposure or risk.

11. How We Change or Update This Privacy Policy

This privacy policy may be updated or changed continuously to reflect our business and its offerings. You will be informed of significant or extensive changes in reasonable time before they are implemented. This will happen either via email or by publication on Intoir's website. We still recommend that you keep up to date with this Privacy Policy on an ongoing basis so that you can be sure to understand any changes.

If you do not accept new additions or changes, you have the right to object to them before the change is implemented by contacting us. You will find the latest updated version on our website https://www.intoir.com

12. How to Contact Us

If you wish to contact us, you are most welcome to do so either via https://www.intoir.com or by emailing us: info@intoir.com

Intoir Psychometrics AB, org.nr 559293-6867